Many people are hesitant to try re-manufactured ink and toner cartridges for fear of bad cartridges. They worry that the remanufactured cartridge will hurt their printer or copier. So how do you know who you’re dealing with? How do you have the best chance of getting the best cartridge available?
First, ask your friends and people you do business with where they buy their ink. Or ask the re-manufacturing companies you are looking at for testimonial letters. I know it sounds like common sense but this is a step that a lot of people don’t think about.
Next, how long has the company been in business? Many companies have opened over the years, and quickly gone out of business due to poor quality. If a company has been in business for at least 5 years they probably have a pretty good product.
Then, do a little research… Where is the work actually done? Are the cartridges re-manufactured on site, overseas, or across the state? Ideally the workshop will be on-site. Ask for a tour of the facility so you can see exactly what the process is. Have some one walk you through the quality control steps that are taken to ensure you get the best product possible.
What else does the company do? Is it a cartridge remanufacturer and pharmacy or are all of their businesses related? You are looking for an expert in the field, not someone who just thinks it’s a great way to make quick cash.
Ask about their guarantee. Are they willing to take cartridges back if they stop working? How long does the company guarantee their cartridges for? Try to avoid the “while you wait” companies. If your cartridge is refilled while you wait the proper quality control steps are probably being skipped in order to save time.
The best thing to do once you have decided to try a re-manufacturing company is buy one cartridge. Make sure that it fits in your machine and has the quality you are looking for in your prints. Hopefully, doing a little work in the beginning will save you a lot of headaches in the long run.