The Annihilate Your Printer Contest!!

JetScape Is Running The Annihilate Your Printer Contest!!

All you have to do is film the destruction of your printer and email it to AMANDA@JETSCAPE.COM

The video’s will be featured on JetScape’s Facebook, here, and on www.jetscape.com along with your name or company name and information.

The best video will be chosen and announced in August.

They will win a FREE Laser Printer to be picked up in Fort Myers, FL.



You know you’ve been wanting to beat that printer ever since the first time it jammed.

Now you have the chance to get something for it.

Be creative!!

5 Ways to Conquer Toner Pirates

I showed you the 6 steps to Find Your Toner Ninja. Now, since we all know that Ninjas are cooler than Pirates, I want to give you 5 Ways to Conquer Toner Pirates!  Toner Pirates are a nasty, vile, scourge upon the world. They do their best to trick people into paying too much for toner they never ordered. Fraud.org has a page on Toner Pirates.  I don’t want you to fall victim to their schemes so here are the best ways to arm yourself:

1. Information is power. Make sure all of your staff are aware that people may call pretending to be from your supplier who are not. Advise them not to give out the make and model of your machines over the phone as that can result in an unsolicited order from the toner pirates.
2. Get the name, company name, and phone number of anyone you talk to regarding office supplies, so that you can verify whether or not they work with your supplier.
3. Don’t believe the hype. The prices that these people offer are not genuine. They may offer you a case of toner for $150, and the case will have one $30 bottle of toner in it.
4. Do not accept delivery on anything you didn’t order.
5. Have one person handle your ordering for Office Supplies. This give them the ability to build a relationship with your suppliers and cuts down on the likelihood of being tricked by toner pirates.

Just remember if you do get a fraudulent invoice from toner pirates, there are steps you can take. You do not have to pay for something you didn’t order.  Have you been a victim of toner pirates? File a form here to report it to the authorities.

Do you need a high quality low cost provider of ink and toner? Take a look at JetScape Copier & Cartridge Warehouse.

6 Steps to Find Your Toner Ninja

The War of the Wallet continues between consumers and their ink and toner providers. Many people rail against re-manufactured ink and toner cartridges. They fear remanufactured cartridges will mangle their printer or copier. So how do you find the ninja that can save you from the travesty of paying too much for too little? How do you win the war of the wallet and get the best cartridge available?

1. Ask your friends and people you do business with where they buy their ink. Or ask the re-manufacturing companies you are looking at for testimonial letters. I know it sounds like common sense but this is a step that a lot of people don’t think about.
2. How long has the company been in business? Many companies have opened over the years, and quickly gone out of business due to poor quality. If a company has been in business for at least 5 years they probably have a pretty good product.
3. Do a little research… Where is the work actually done? Are the cartridges re-manufactured on site, overseas, or across the state? Ideally the workshop will be on-site. Ask for a tour of the facility so you can see exactly what the process is. Have some one walk you through the quality control steps that are taken to ensure you get the best product possible.
4. What else does the company do? Is it a cartridge remanufacturer and pharmacy or are all of their businesses related? You are looking for an expert in the field, not someone who just thinks it’s a great way to make quick cash.
5. Ask about their guarantee. True toner ninjas always have a guarantee. Are they willing to take cartridges back if they stop working? How long does the company guarantee their cartridges for? Try to avoid the “while you wait” companies. If your cartridge is refilled while you wait the proper quality control steps are probably being skipped in order to save time.
6. Buy one cartridge. Make sure that it fits in your machine and has the quality you are looking for in your prints.

Hopefully, doing a little work in the beginning will save you a lot of headaches in the long run.

My Copy Machine is Broken – Now What Do I Do?

“I can’t believe I waited until the last minute on this project! Oh well I’m almost done; I just need to make copies for everyone now. What the… why won’t it work? Oh come on, could my day get any worse?!?”

Have you ever had this happen to you? I know I have! A rough day definitely isn’t made any easier by malfunctioning office equipment. So what can you do? There are a few things you can try, they may even get you back up and running without a (sometimes costly) call to your service provider.

1. Stay Calm – being upset will NOT help you fix the machine!
2. Check the machine for jams. If you find one, carefully remove it (preferably in one piece). Note from the tech: look in your copier for green knobs with arrows on them, turn the knobs in the direction of the arrow to facilitate paper jam removal. Don’t just yank on the paper and if you are going to pull on the paper ALWAYS pull it in the direction the paper feeds!
3. Open and close all the doors on the machine. Make sure they are completely closed. This step can reset sensors on the machine.
4. Turn the copier off, wait 60 seconds and turn it back on.
5. Unplug the copier, wait 2 minutes, plug it back in.
6. Call your technician.

Obviously depending on the problem this is not a permanent fix for all bad copy machine mo-jo, but it may just help you get through that really important copy job.

If you need a service technician in the Fort Myers, FL area feel free to call me at JetScape 239-481-1272. Need advice on what your next step should be; shoot me an email amanda@jetscape.com and I’ll get right back to you.

Top Ink and Toner Questions

Over the last few months I have been gathering information from friends, family, and customers to find out what questions consumers have about ink and toner. I got some great questions and I would love to share them with you as well as the answers.

Q: Why did my all in one printer cost $80 but ink for it costs $50?

A: Unfortunatly for the consumer, most of the major printer manufacturers have made the choice to use the “Razor and Blades” business model. They sell you the printer at, or even below cost with the hope that you will buy their name brand ink cartridges. By selling the ink and toner to you they are able to make up for the lack of profit on the printer itself.

Q: Does shaking a printer toner cartridge actually give you more prints?

A: Yes, shaking a printer toner cartridge can get you more prints. If you are going to do this make sure you shake the toner side to side (preferably outside). If you shake it up and down there is a good chance you’ll have a toner mess on your hands (and clothes and floor, and desk).

HINT: If you do ever get toner on your clothes, DO NOT try to clean it up with a liquid. A liquid will only set the stain. DO take a dry towel and hit the stain with it to knock off the excess toner. Then wipe it off with a clean dry cloth. When you wash your clothes the stain should come out.

Note: Small spills you can easily clean up, but for major spills call a professional. Toner particles are very small and normal vacuums will only serve to spread the mess. A toner professional will have a toner vacuum and save you a big headache.

Q: Exactly how many times can you shake a toner cartridge before it gives up?

A: Honestly, there is no exact science to how many times you can get a toner to keep going. The reason shaking it works is because toner is made up of very small particles and they settle. Shaking the cartridge loosens the toner so the cartridge can use it.

Q: Can I shake an inkjet to get more use out of it?

A: Shaking an inkjet cartridge is of no use. Ink cartridges have a sponge inside of them and shaking them can actually make the prints look worse by introducing more air into the sponge.

Q: How many times can you remanufacture an ink jet cartridge before it wears out?

A: It depends on the cartridge. Some cartridges are made well and can be remanufactured up to 9 times or more. Other inkjet cartridges are not made as well and some manufacturers have gone out of their way to make sure you can’t remanufacture their cartridges at all.

Q: What is the best way to dispose of my printer?

A: This depends, if it is working I suggest donating it to your favorite charity or Goodwill. If it doesn’t work you can bring it to JetScape and if it’s worth fixing we can fix it and donate it, or you can take it to your county’s Solid Waste disposal.

Q: What is the best way to dispose of empty cartridges?

A: Taking your ink and toner cartridges get to a responsible remanufacturing center is the most environmentally friendly way to dispose of them.

Q: Why don’t I ever get the number of pages it says out of a cartridge?

A: The yield number on cartridges is based on an industry set standard of 5% coverage on a page. 5% is the equivalent of 5 about sentences. Most people print much more than that per page thereby reducing the number of pages they can get out of their cartridge.

If you ever have an issue or questions regarding anything ink, toner, printer, or copier related please don’t hesitate to call me at 239-481-1272 or email me at Amanda@jetscape.com. I’m always available to answer your questions.